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Our licenses are perpetual.

The license fee is a one time payment, no subscription.

You will receive a perpetual license for our current version 9.

Once a new major version (with new, additional features) gets released, you can either upgrade at a (discounted) upgrade rate, or stay with your version.

We also offer Upgrade Assurance ("2 Years Upgrades and Support"), which would include those upgrades as well. Upgrade Assurance can get renewed every second year, so this would be the only cost to stay up to date with our latest versions at all times.

Our licensing always applies per user.

For example, if you have 100 network users, and 30 of them are supposed to work with PDF Annotator (even if not concurrently), a 30 users license is required.

We deliver one license key per order. This license needs to be entered identically into all Terminal Server installations, or deployed identically to all clients.

Please click here to request a formal quote: Demander un devis

If you prefer to send a formal purchase order on behalf of your business, school or university, we'll be happy to process your order.

You can easily pay your invoice by credit card payment or wire transfer. You will receive details with your invoice.

For details please click here: Commander

We offer all major payment methods. The methods available to you in detail depend on your order details, and on your location.

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Yes, in addition to your billing address, you can enter a separate delivery address (end user, licensee) in our order process.

When placing your order online, uncheck the "Invoice Address = End User Address" option above the address form, enter the delivery address under "End User Address" and the billing address under "Invoice Address".

All notifications regarding your order and payment will be e-mailed to the billing address indicated. The product, however, will be delivered via e-mail to the delivery address.

We offer a 60-day money-back-guarantee starting with the date of your purchase.

Please contact us, providing your license or order number, if you want to cancel your order.

Product delivery depends on the payment type you selected.

If you paid by credit/debit card, Paypal, transferred your payment online during the order process, or used a purchase order, you will receive the product immediately with your order confirmation.

If you have selected a different payment type, the delivery will be initiated as described above as soon as we receive your payment. You will receive an e-mail confirmation when your payment is received.

Please contact us, providing the order number (if available), if you have questions about an order.

As a U.S. or Canadian Business

Please first request a quote here: Demander un devis

Once you received the quote, please place your order online, or send us your Purchase Order (PO), or an informal confirmation of the quote in reply to the e-mail with the quote.

As a German Business

You will receive an invoice with German sales tax (Umsatzsteuer), which entitles you to deduct input tax.

As a European Union (EU) Business

Please ensure to enter your VAT ID at checkout.

You can find the PDF Annotator Voluntary Product Accessibility Template (VPAT®) here.

The Export Control Classification Number (ECCN) for PDF Annotator is 5D992.

You can download our W-8BEN here.