Accessibilité - Voluntary Product Accessibility Template (VPAT®)

Compliance
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PDF Annotator Accessibility Conformance Report

(Based on VPAT® Version 2.5)

Name of Product/Version

PDF Annotator 9

Report Date

August 2024

Product Description:

PDF Annotator is a PDF editing tool with a focus on adding annotations using the keyboard, mouse or pen.

Contact information

Avis légal - Contact

Notes

Tested using the most common user journeys.

Evaluation Methods Used

Testing involved use of assistive technology such as screen readers and screen magnifiers, and exclusive use of the keyboard.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included In Report

Web Content Accessibility Guidelines 2.0

Level A - Yes

Level AA - Yes

Level AAA - No

Web Content Accessibility Guidelines 2.1

Level A - Yes

Level AA - Yes

Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

Yes
EN 301 549 Accessibility requirements for ICT products and services - V3.1.1 (2019-11) and
EN 301 549 Accessibility requirements for ICT products and services - V3.2.1 (2021-03)

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

  • EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product provides text alternatives for non-text content.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not contain prerecorded audio.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not contain prerecorded video.

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most visual structure and relationship information such as the purpose of a button is provided through object information or in text.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product presents content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Instructions do not rely solely on sensory characteristics.

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The application does not rely on the use of color to infer information.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not contain audio.

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Most product functionality can be operated through a keyboard interface. Keyboard shortcuts can be added and remapped in the product settings. Some significant functionality relies on mouse or pen interactions, though, including:

  • Handwriting tools
  • All graphical annotation tools
  • Crop and Measure tools

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Product functionality will not trap the keyboard focus.

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4 (Open Functionality Software)
  • 11.2.1.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product provides the ability to remap shortcuts.

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not contain controls or forms which require precise or minimum timing for operation.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not include elements which move, blink, scroll, or auto-update.

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not contain flashing or blinking animated content.

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports (Not Applicable)

Software: This criterion does not apply to non-web software.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) - Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The titles of the software areas describe their purpose.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Components will receive focus in a meaningful order.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The purpose of link text can be determined in context.

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: For functionality that uses multipoint or path-based gestures, the product includes alternative controls to achieve the same result. Examples include:

  • Pinch-to-zoom gesture: Zoom-in and Zoom-out buttons

Gestures can also be disabled in the product settings.

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: A mechanism is available to abort the function before completion or to undo the function after completion.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3 (Open Functionality Software)
  • 11.2.5.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product provides text of the label to be presented visually.

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not contain functionality that can be operated by device motion or user motion.

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The language is programmatically determinable within the product. The language can be set by the user in the product settings.

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Changes of context do not occur automatically on user input.

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1 (Open Functionality Software)
  • 11.3.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Where input errors are automatically detected, the error is identified, and an error message is provided as text.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Labels and instructions are provided when content requires user input.

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The software is not implemented using markup languages.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: Name, role, and value can be programmatically determined for most, but not all controls in the Software.

Table 2: Success Criteria, Level AA

Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not contain prerecorded video content that would require audio description.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports (Not Applicable)

Software: The product does not contain content that restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.1.3.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: The purpose of most, but not all input field can be programmatically determined.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Text meets minimum contrast requirements.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: The product allows the user to zoom documents viewed to resize text up to 200 percent without loss of content or functionality.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Partially Supports

Software: The product's user interface uses text instead of images of text, except for the product logo, which is considered essential.

Documents viewed in the product display as images only. Annotations created with the product are images only.

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10.1 (Open Functionality Software)
  • 11.1.4.10.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports (Not Applicable)

Software: This success criterion technically doesn't apply to Desktop applications.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: Most non-text meets minimum contrast requirements. Exceptions include:

  • Some toolbar icons lack contrast in enabled and/or disabled states.

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports (Not Applicable)

Software: The software is not implemented using markup languages.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: For all functionality, the additional content that is displayed on hover or focus is dismissible, hoverable or persistent.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) - Does not apply
  • 11.2.4.5 (Open Functionality Software) - Does not apply
  • 11.2.4.5 (Closed Software) - Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports (Not Applicable)

Software: This criterion does not apply to non-web software.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Headings and labels are descriptive.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Focusable elements have a visible keyboard focus indicator.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Content is only presented in one language at a time.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports (Not Applicable)

Software: This criterion does not apply to non-web software.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports (Not Applicable)

Software: This criterion does not apply to non-web software.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Software: Where input errors are automatically detected, suggestions for correction are provided to the user.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The product does not process legal commitments or financial transactions and does not modify user-controllable data.

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports (Not Applicable)

Software: The software is not implemented using markup languages.

Table 3: Success Criteria, Level AAA

Notes: Not Applicable

Revised Section 508 Report

Chapter 3: Functional Performance Criteria

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision

Software: Partially Supports

Software: Basic workflows in the product are functional for users without vision. However, as highlighted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value, there are several elements that are not labelled well, as outlined in 2.1.1 Keyboard, some tools can only be operated using mouse and pen, and as outlined in 1.4.5 Images of Text, the document view is only available as images.

302.2 With Limited Vision

Software: Partially Supports

Software: Most content is easy to use with limited vision. Exceptions are listed in 1.4.11 Non-text Contrast.

302.3 Without Perception of Color

Software: Partially Supports

Software: Most content in the product will be functional for users without perception of color. Different color schemes can be chosen from in the product settings. As noted in 1.4.11 Non-text Contrast, some exceptions exist.

302.4 Without Hearing

Software: Supports

Software: No functionality within the product requires hearing.

302.5 With Limited Hearing

Software: Supports

Software: No functionality within the product requires hearing.

302.6 Without Speech

Software: Supports

Software: The product does not require user speech.

302.7 With Limited Manipulation

Software: Partially Supports

Software: Most functions of the product are functional for users with limited manipulation who rely on keyboard access. The exceptions are noted in 2.1.1 Keyboard.

302.8 With Limited Reach and Strength

Software: Partially Supports

Software: Most functions of the product are functional for users with limited reach or strength who rely on keyboard access. The exceptions are noted in 2.1.1 Keyboard.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software: Supports

Software: The product provides features for simpler, easier use by individuals with limited cognitive, language, and learning abilities. The product provides icons and supplements these with text.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Criteria Conformance Level Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.x section

See information in WCAG 2.x section
502 Interoperability with Assistive Technology

502.2.1 User Control of Accessibility Features

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports

The product does not disrupt platform accessibility features.
502.3 Accessibility Services

502.3.1 Object Information

Partially Supports

Most objects are named and identified correctly. There are a few exceptions listed in 1.3.1 Info and Relationships, 1.3.5 Identify Input Purpose and 4.1.2 Name, Role, Value.

502.3.2 Modification of Object Information

Partially Supports

The product allows assistive technology to modify most of the states and properties of the controls. Exceptions are noted in 4.1.2 Name, Role, Value.

502.3.3 Row, Column, and Headers

Supports

Tables used in the application use valid descriptions.

502.3.4 Values

Supports

Values have a meaningful description.

502.3.5 Modification of Values

Supports

The product allows users to modify values or text of an object using assistive technologies.

502.3.6 Label Relationships

Partially Supports

The product UI exposes most label relationships to assistive technologies. Exceptions are noted in 4.1.2 Name, Role, Value.

502.3.7 Hierarchical Relationships

Supports

Relationships can be determined.

502.3.8 Text

Supports

Text items have a meaningful description.

502.3.9 Modification of Text

Supports

Text can be modified within the application.

502.3.10 List of Actions

Supports

Actions that can be used require specific shortcuts for keyboard users to access have been listed in the user manual.

502.3.11 Actions on Objects

Partially Supports

The product allows assistive technology to perform all available actions on objects. Exceptions are noted in 2.1.1 Keyboard.

502.3.12 Focus Cursor

Supports

The product exposes focus location and text insertion points.

502.3.13 Modification of Focus Cursor

Supports

When a user can focus or change selection state of a control in the product via keyboard, then the focus or selection state can also be changed programmatically.

502.3.14 Event Notification

Partially Supports

The product notifies assistive technology to most user interaction events. Exceptions are noted in 4.1.2 Name, Role, Value.

502.4 Platform Accessibility Features

Not Applicable

The product is not platform software.
503 Applications

503.2 User Preferences

Partially Supports

The product does not permit user preferences from platform settings.

503.3 Alternative User Interfaces

Not Applicable

No alternative user interface is provided.
503.4 User Controls for Captions and Audio Description

503.4.1 Caption Controls

Not Applicable

The product does not contain video with synchronized audio that requires captions, and it provides user controls for captions.

503.4.2 Audio Description Controls

Not Applicable

The product does not contain prerecorded video content that would require audio description.
504 Authoring Tools

504.2 Content Creation or Editing

See WCAG 2.x section

See information in WCAG 2.x section.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Supports

Exported documents keep the set accessibility formats.

504.2.2 PDF Export

Supports

PDFs export as intended.

504.3 Prompts

Supports

Prompts are handled as expected in the application.

504.4 Templates

Not Applicable

The product does not provide templates for authored content.

Chapter 6: Support Documentation and Services

Criteria Conformance Level Remarks and Explanations
602 Support Documentation

602.2 Accessibility and Compatibility Features

Supports

Product documentation lists and explains how to use the accessibility features in the software.

602.3 Electronic Support Documentation

See WCAG 2.x section

See information in WCAG 2.x section.

602.4 Alternate Formats for Non-Electronic Support Documentation

Not Applicable

Product documentation is presented in an electronic format.
603 Support Services

603.2 Information on Accessibility and Compatibility Features

Supports

Support services, provided via email, can be used to discuss accessibility and compatibility features.

603.3 Accommodation of Communication Needs

Partially Supports

Support is provided via email.

EN 301 549 Report

Chapter 4: Functional Performance Statements

Criteria Conformance Level Remarks and Explanations

4.2.1 Usage without vision

Software: Partially Supports

Software: Basic workflows in the product are functional for users without vision. However, as highlighted in 1.3.1 Info and Relationships and 4.1.2 Name, Role, Value, there are several elements that are not labelled well, as outlined in 2.1.1 Keyboard, some tools can only be operated using mouse and pen, and as outlined in 1.4.5 Images of Text, the document view is only available as images.

4.2.2 Usage with limited vision

Software: Partially Supports

Software: Most content is easy to use with limited vision. Exceptions are listed in 1.4.11 Non-text Contrast.

4.2.3 Usage without perception of color

Software: Partially Supports

Software: Most content in the product will be functional for users without perception of color. Different color schemes can be chosen from in the product settings. As noted in 1.4.11 Non-text Contrast, some exceptions exist.

4.2.4 Usage without hearing

Software: Supports

Software: No functionality within the product requires hearing.

4.2.5 Usage with limited hearing

Software: Supports

Software: No functionality within the product requires hearing.

4.2.6 Usage with no or limited vocal capability

Software: Supports

Software: The product does not require user speech.

4.2.7 Usage with limited manipulation or strength

Software: Partially Supports

Software: Most functions of the product are functional for users with limited manipulation or strength who rely on keyboard access. The exceptions are noted in 2.1.1 Keyboard.

4.2.8 Usage with limited reach

Software: Partially Supports

Software: Most functions of the product are functional for users with limited reach who rely on keyboard access. The exceptions are noted in 2.1.1 Keyboard.

4.2.9 Minimize photosensitive seizure triggers

Software: Supports (Not Applicable)

Software: The product flashing content or media.

4.2.10 Usage with limited cognition, language or learning

Software: Partially Supports

The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labeling for most controls.

4.2.11 Privacy

Software: Supports (Not Applicable)

Software: The product does not provide any privacy compromising features.

Chapter 5: Generic Requirements

Criteria Conformance Level Remarks and Explanations
5.1 Closed functionality
5.1.2 General

5.1.2.1 Closed functionality

See 5.2 through 13

See information in 5.2 through 13.

5.1.2.2 Assistive technology

See 5.1.3 through 5.1.6

See information in 5.1.3 through 5.1.6.
5.1.3 Non-visual access

5.1.3.1 Audio output of visual information

See WCAG 2.x section

See information in WCAG 2.x section.

5.1.3.2 Auditory output delivery including speech

Not Applicable

Auditory output is not included in the application.

5.1.3.3 Auditory output correlation

Not Applicable

Auditory output is not included in the application.

5.1.3.4 Speech output user control

Not Applicable

Speech output is not included in the application.

5.1.3.5 Speech output automatic interruption

Not Applicable

Speech output is not included in the application.

5.1.3.6 Speech output for non-text content

Not Applicable

Speech output is not included in the application.

5.1.3.7 Speech output for video information

Not Applicable

Speech output is not included in the application.

5.1.3.8 Masked entry

Supports

Passwords are masked if set to be masked.

5.1.3.9 Private access to personal data

Supports

Personal data is secure in the application.

5.1.3.10 Non-interfering audio output

Not Applicable

No audio is part of the application.

5.1.3.11 Private listening volume

Not Applicable

No audio is part of the application.

5.1.3.12 Speaker volume

Not Applicable

No audio is part of the application.

5.1.3.13 Volume reset

Not Applicable

No audio is part of the application.

5.1.3.14 Spoken languages

Not Applicable

No audio is part of the application.

5.1.3.15 Non-visual error identification

Supports

Errors are defined for assistive technology.

5.1.3.16 Receipts, tickets, and transactional outputs

Not Applicable

No transactions are included in scope.

5.1.4 Functionality closed to text enlargement

Supports

Functionality is not affected by text enlargement.

5.1.5 Visual output for auditory information

Not Applicable

No audio is part of the application.
5.1.6 Operation without keyboard interface

5.1.6.1 Closed functionality

See 5.1.3.1 through 5.1.3.16

See information in 5.1.3.1 through 5.1.3.16.

5.1.6.2 Input focus

Supports

Focus of input elements is shown as expected when not using the keyboard.

5.1.7 Access without speech

Supports

No functionality request for speech for operation.

5.2 Activation of accessibility features

Supports

The application allows preferences to be set for accessibility.

5.3 Biometrics

Not Applicable

Biometrics are not included in the application.

5.4 Preservation of accessibility information during conversion

Supports

Accessibility information is preserved upon conversion.
5.5 Operable parts

5.5.1 Means of operation

Partially Supports

Most functions of the product are operable. The exceptions are noted in 2.1.1 Keyboard.

5.5.2 Operable parts discernibility

Supports

Operable parts are shown as focusable.
5.6 Locking or toggle controls

5.6.1 Tactile or auditory status

Not Applicable

Tactile or auditory status is not included in the application.

5.6.2 Visual status

Supports

Visual status of controls is discernable in the application.

5.7 Key repeat

Not Applicable

No key repeat is found in the application.

5.8 Double-strike key acceptance

Not Applicable

No double-strike key acceptance is found in the application.

5.9 Simultaneous user actions

Not Applicable

Simultaneous user actions are not in the application.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web

Notes: Not Applicable

Chapter 10: Non-web Documents

Criteria Conformance Level Remarks and Explanations
10.0 General (informative)

10.1.1.1 through 10.4.1.3

See WCAG 2.x section.

See information in WCAG 2.x section.

10.5 Caption positioning

Not Applicable

10.6 Audio description timing

Not Applicable

Chapter 11: Software

Criteria Conformance Level Remarks and Explanations
11.0 General (informative)

11.1.1.1 through 11.4.1.3

See WCAG 2.x section.

See information in WCAG 2.x section.
11.5 Interoperability with assistive technology
11.5.1 Closed functionality
11.5.2 Accessibility services

11.5.2.1 Platform accessibility service support for software that provides a user interface

See 11.5.2.5 through 11.5.2.17.

See information in 11.5.2.5 through 11.5.2.17.

11.5.2.2 Platform accessibility service support for assistive technologies

See 11.5.2.5 through 11.5.2.17.

See information in 11.5.2.5 through 11.5.2.17.

11.5.2.3 Use of accessibility services

See information in 11.5.2.5 through 11.5.2.17.

See information in 11.5.2.5 through 11.5.2.17.

11.5.2.4 Assistive technology

Not Applicable

Not Applicable

11.5.2.5 Object information

Partially Supports

Most objects are named and identified correctly. There are a few exceptions listed in 1.3.1 Info and Relationships, 1.3.5 Identify Input Purpose and 4.1.2 Name, Role, Value.

11.5.2.6 Row, column, and headers

Supports

Tables are defined in an accessible way.

11.5.2.7 Values

Supports

Values have a meaningful description.

11.5.2.8 Label relationships

Partially Supports

The product UI exposes most label relationships to assistive technologies. Exceptions are noted in 4.1.2 Name, Role, Value.

11.5.2.9 Parent-child relationships

Partially Supports

The product exposes hierarchical parent-child relationships to assistive technology.

11.5.2.10 Text

Supports

Text is used throughout the application to allow users to understand context.

11.5.2.11 List of available actions

Supports

Actions that can be used require specific shortcuts for keyboard users to access have been listed in the user manual.

11.5.2.12 Execution of available actions

Partially Supports

The product allows assistive technology to perform all actions on objects. Exceptions are noted in 2.1.1 Keyboard.

11.5.2.13 Tracking of focus and selection attributes

Supports

Items in the application will show focus or selection.

11.5.2.14 Modification of focus and selection attributes

Supports

It is possible to change focus and selection preferences in the application.

11.5.2.15 Change notification

Supports

The product notifies assistive technology to most user interaction events.

11.5.2.16 Modifications of states and properties

Partially Supports

The product allows assistive technology to modify most of the states and properties. Exceptions are noted in 4.1.2 Name, Role, Value.

11.5.2.17 Modifications of values and text

Supports

Values and text can be modified within the application.
11.6 Documented accessibility usage

11.6.1 User control of accessibility features

Supports

The accessibility features can be amended as required.

11.6.2 No disruption of accessibility features

Supports

The product offers keyboard shortcuts for most actions and keyboard shortcuts can be customized in the product settings. Some single key shortcuts can conflict with assistive technology but can be amended by the user.

11.7 User preferences

Supports

Users can change their preferences within the application.
11.8 Authoring tools
11.8.1 Content technology

11.8.2 Accessible content creation

See WCAG 2.x section.

See information in WCAG 2.x section.

11.8.3 Preservation of accessibility information in transformations

Supports

Accessibility information will be preserved during document conversion.

11.8.4 Repair assistance

Supports

Users can contact the helpdesk or use the inbuilt options to change the application.

11.8.5 Templates

Not Applicable

The product does not provide templates for authored content.

Chapter 12: Documentation and Support Services

Criteria Conformance Level Remarks and Explanations
12.1 Product documentation

12.1.1 Accessibility and compatibility features

Supports

Product documentation lists and explains how to use the accessibility features in the software.

12.1.2 Accessible documentation

See WCAG 2.x section.

See information in WCAG 2.x section.
12.2 Support Services

12.2.2 Information on accessibility and compatibility features

Supports

The support services, provided via email, can be used to discuss accessibility and compatibility features.

12.2.3 Effective communication

Partially Supports

Support is provided via email.

12.2.4 Accessible documentation

See WCAG 2.x section.

See information in WCAG 2.x section.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable