"Print to PDF Annotator" from Excel does not work anymore (June 2024).
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Technical Problems
"Print to PDF Annotator" from Excel does not work anymore (June 2024).
The situation:
When printing from Microsoft Excel to the virtual printer "Print to PDF Annotator", the "printout" (i.e. the PDF file created) does not match the display in the print preview in Excel. The printout is cut off or incomplete.
The cause:
The cause is a faulty Windows update, which Microsoft has been rolling out via the Windows Update function since June 11, 2024.
The Windows Update KB5039212 (Windows 11) or KB5039211 (Windows 10) causes the error described.
Possible solutions:
- Try our next generation "Print to PDF Annotator" printer (Sept 2024).
Note: This version is still experimental. To switch "Print to PDF Annotator" to the next generation (NG) version, download and install Print2PDFAnnotatorNGSetup.exe. You can always revert to the original "Print to PDF Annotator" by downloading and installing Print2PDFAnnotatorSetup.exe. - Use the "File, Export, Create PDF Document" function in Excel
Use the function integrated in Excel to export to PDF format. Then open the created PDF file with PDF Annotator. - Use the "Microsoft Print to PDF" printer
Use the printer supplied with Windows to export to PDF format. Then open the created PDF file with PDF Annotator. - Pause Windows Update and uninstall the update mentioned.
This procedure is at your own risk - we explicitly do not recommend it, as it may prevent security-relevant updates from being installed. - Wait for a solution from Microsoft.
We are currently expecting a solution through another update from Microsoft. You can speed up this process by reporting the problem directly to Microsoft using the Windows "Feedback Hub" app.